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Field services
KPIs in ‘Field services’
Labor time as a % of total planned time
Labor time as a percentage of total planned time.
Listed in:
Field services
Tags:
planning
This KPI is most used for:
Operational Excellence
Travel time as a % of total planned time
Travel time as a percentage of total planned time.
Listed in:
Field services
Tags:
planning
This KPI is most used for:
Operational Excellence
First Time Fix Rate
Percentage of field service calls that are resolved with just one site visit.
Listed in:
Field services
Tags:
fix
by
Edgar Walther
This KPI is most used for:
Operational Excellence
Real Time Reporting +/- 15 Minutes
Saving time in dispatch systems +/- 15 minutes of the time you save versus the actual time of day.
Listed in:
Field services
Tags:
reporting
,
real-time
by
Chad Price
This KPI is most used for:
Operational Excellence
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