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Information Technology
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KPIs in ‘Information Technology’
tagged with
‘downtime’
Availability (excluding planned downtime)
Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours – planned ...
Listed in: Systems, Database, Network, IT Service Levels, Application, ITIL Availability management, Web Hosting, Telephony, Email, Storage, ASL Availability management, MOF Availability Management, IT Availability
Tags: availability, downtime, device, equipment, maintenance, schedule, planning, duration
Downtime
The formula derives the percentage of the time service is available. The inverse is the amount of downtime.
Listed in: Systems, Database, Network, IT Service Levels, Application, Web Hosting, Telephony, Telecommunications, Email, Storage, Virtualization
Tags: downtime
% of downtime due to security incidents
Percentage of downtime due to security incidents.
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