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Information Technology
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IT Event Management
KPIs in ‘Information Technology’
tagged with
‘revenue’
Mean Time To Detect (MTTD)
MTTD would be the difference between the onset of any event that is deemed revenue impacting and its actual detection by the technician who then ...
Listed in: ITIL Incident management, Telecommunications, IT Incident & Problem
Tags: repair, revenue, maintenance
% IT Budget of Total Revenues
Percentage of IT budget of total revenues of the company.
Revenue $ generated per Project Manager
Total Sales $ divided by PM hours per project.
Listed in: IT/business ratios, Outsourcing, Project portfolio ratios, Information & Technology Services
Tags: project, manager, revenue
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