This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.
Home
>
Information Technology
-
IT Financials
(2) -
IT Incident & Problem
(64) -
IT Risk
(3) -
IT Security
(27) -
IT Service Desk & Support
(64) -
IT Service Levels
(34) -
IT Services
(95) -
IT/business ratios
(26)
-
Green IT
(9) -
IT Architecture
(2) -
IT Availability
(12) -
IT Capacity
(17) -
IT Change & Release
(79) -
IT Configuration & Asset
(30) -
IT Continuity
(9) -
IT Event Management
KPIs in ‘Information Technology’
tagged with
‘schedule’
Availability (excluding planned downtime)
Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours – planned ...
Listed in: Systems, Database, Network, IT Service Levels, Application, ITIL Availability management, Web Hosting, Telephony, Email, Storage, ASL Availability management, MOF Availability Management, IT Availability
Tags: availability, downtime, device, equipment, maintenance, schedule, planning, duration
% of changes scheduled outside maintenance window
Percentage of changes scheduled outside pre-defined/pre-agreed maintenance window. A maintenance window is a prescheduled time when a system can be taken off-line for maintenance, if ...
Listed in: ITIL Change management, ASL Change management, MOF Change Management, IT Change & Release
Tags: maintenance, change, schedule
% of problems with schedule date earlier or equal to late finish date
Percentage of problems with schedule date earlier or equal to late finish date.
% of incidents with schedule date earlier or equal to late finish date
Percentage of incidents with schedule date earlier or equal to late finish date.
Browse by industry
-
Media & Publishing
(89) -
Mining, Oil & Gas Extraction
(11) -
Miscellaneous
(42) -
Professional & Technical Services
(35) -
Real Estate, Rental & Leasing
(82) -
Technology
(74) -
Telecommunications
(95) -
Transportation & Warehousing
(256) -
Utilities
(161) -
Wholesale & Retail
(101)
-
Accommodation & Food
(130) -
Agriculture & Forestry
(46) -
Banking & Insurance
(98) -
Biotechnology & Life Sciences
(1) -
Construction & Engineering
(13) -
Education & Research
(149) -
Emergency, Police & Justice
(63) -
Entertainment, Recreation & Arts
(118) -
Goods & Manufacturing
(25) -
Government & Public Works
(142) -
Healthcare & Social Assistance
(194)
Browse by business framework
-
PRINCE2 | Project Portfolio
(27) -
Risk IT | Information Technology
(85) -
SCOR® | Supply Chain
(26) -
UBPR | Banking
(191) -
Value Reference Model | Value Chain
(1507) -
Various
(67)