menu SIGN IN
This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘ITIL | Information Technology’
tagged with ‘implementation’

% of unplanned outage/unavailability due to changes

Percentage of unplanned outage (unavailability) due to the implementation of changes into the infrastructure. Unplanned means that the outage (or part of the outage) was ...
This KPI is most used for:
Operational Excellence

Average costs of change implementation

Average costs of changes closed in measurement period. Costs can be determined by time registration or by applying a cost factor for example per change ...
This KPI is most used for:
Cost Leadership

% of registered RFCs without Implementation Plan

Number of registered RFCs for which an Implementation Plan has not been documented/provided/attached. This percentage is relative to all RFCs registered within a certain time-period.
This KPI is most used for:
Operational Excellence
Wanna have more KPIs per page? Login or Join Now!

Browse by industry

Browse by business process

Sign in to KPI Library

Please sign in or join for free to view the complete KPI Library.

(forgot password?)
Remember me on this computer

Not yet a member? Join Now!