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KPIs in ‘Manufacturing, R&D & Maintenance’
tagged with
‘duration’
Mean Time to Repair (MTTR)
Average time (e.g. in hours) between the occurrence of an incident and its resolution.
Listed in: Systems, Database, Network, ITIL Incident management, IT Service Levels, Application, Web Hosting, Telephony, Maintenance, Email, Storage, Backup, ASL Incident management, MOF Incident Management, VRM Process Performance, VRM Support, IT Incident & Problem
Tags: repair, time, duration, device, equipment, incident, solution, resolution, maintenance
Ratio corrective versus preventive maintenance time
Ratio corrective versus preventive maintenance time.
% of preventive maintenance time
Percentage of preventive maintenance time.
Wrench Time vs Supporting Activities
Ratio of productive work time vs supporting activites such as travel, prep, cleanup, reporting. Note prep, cleanup, and often reporting, may be considered productive work ...
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