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KPIs in ‘Manufacturing, R&D & Maintenance’
tagged with
‘resolution’
Mean Time to Repair (MTTR)
Average time (e.g. in hours) between the occurrence of an incident and its resolution.
Listed in: Systems, Database, Network, ITIL Incident management, IT Service Levels, Application, Web Hosting, Telephony, Maintenance, Email, Storage, Backup, ASL Incident management, MOF Incident Management, VRM Process Performance, VRM Support, IT Incident & Problem
Tags: repair, time, duration, device, equipment, incident, solution, resolution, maintenance
% of maintenance issues that could have been resolved with preventive maintenance
Percentage of maintenance issues that could have been resolved with preventive maintenance.
Number of equipment reliability improvement actions resolved
Number of equipment reliability improvement actions resolved.
Number of asset reliability improvement actions resolved
Number of asset reliability improvement actions resolved.
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