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This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.

KPIs in ‘Online retail’

Average order size

The average amount spent by a customer per order. Many companies have goals of increasing average order size through marketing.
This KPI is most used for:
Operational Excellence

Conversion rate of email generated online traffic

Conversion rate of email generated online traffic.
This KPI is most used for:
Operational Excellence

% of returning customers

Percentage of returning customers within measurement period

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This KPI is most used for:
Operational Excellence

Conversion rate of social media online traffic

Conversion rate of social media online traffic.
This KPI is most used for:
Cost Leadership
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