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Personal productivity
(9)
Surveys
(3)
Business travel
(6)
Entrepreneurial
(1)
Executive Secretary & Admin
(14)
KPIs in ‘Other’
% of customers given satisfaction surveys
This one is important in any QMS, puts customer and his satisfaction in focus.
Listed in:
ITIL Service Desk
,
Surveys
,
Customer service
,
IT Service Desk & Support
Tags:
customer
,
satisfaction
by
ITSM D.
This KPI is most used for:
Operational Excellence
% admin tasks performed on-time
Administrative work normally forms part of a larger body of work, like a project or event or service delivery task. So very often there are ...
Listed in:
Executive Secretary & Admin
Tags:
task
,
research
,
target
,
deadline
,
software
,
price
by
Stacey Barr
This KPI is most used for:
Operational Excellence
% of time spent on priorities
Percentage of time spent on priority activities.
Listed in:
Personal productivity
This KPI is most used for:
Operational Excellence
% of responses to survey
Percentage of responses to sent surveys.
Listed in:
Surveys
This KPI is most used for:
Operational Excellence
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