This is a preview of KPI Library. To browse and search for key performance indicators, also known as business metrics, performance measures or business indicators, in various industries and general processes, login or join for free.
The process of transmitting information over a distance by any electrical or electromagnetic medium. Information may take the form of voice, video, or data. Electromagnetic transmission media include telephone lines, cable, microwave, satellites, and light beams.
-
Broadband
(4)
KPIs in ‘Telecommunications’
Average subscription length
Average subscription length (e.g. in months).
Availability
The general formula for availability is: Availability = [MTBF/(MTBF+MTTR)] x 100 Availability is a function of the total service time, the mean time between failure ...
Listed in: Systems, Database, Network, IT Service Levels, Application, Web Hosting, Telephony, Telecommunications, Email, Storage, Virtualization, VRM Product
Tags: repair, availability, maintenance, failure
Downtime
The formula derives the percentage of the time service is available. The inverse is the amount of downtime.
Listed in: Systems, Database, Network, IT Service Levels, Application, Web Hosting, Telephony, Telecommunications, Email, Storage, Virtualization
Tags: downtime
Average international packet loss %
Average international packet loss percentage.
Browse by business process
-
Other
(32) -
Procurement, Suppliers & Outsourcing
(108) -
Project Portfolio
(173) -
Property & Facility
(70) -
Quality, Improvement & Innovation
(133) -
Sales & Marketing
(282) -
Supply Chain, Inventory & Logistics
(208) -
Sustainability, Health & Safety
(142)
-
Compliance, Governance & Legal
(165) -
Corporate & Management
(48) -
Customer service
(151) -
Finance & Accounting
(345) -
Human Resources
(320) -
Information Technology
(430) -
Internet, Social Media & E-business
(239) -
Manufacturing, R&D & Maintenance
(146)
Browse by business framework
-
PRINCE2 | Project Portfolio
(27) -
Risk IT | Information Technology
(85) -
SCORĀ® | Supply Chain
(26) -
UBPR | Banking
(191) -
Value Reference Model | Value Chain
(1507) -
Various
(67)