menu SIGN IN

KPIs 101

KPI Expert Blogs

Timeless wisdom from the experts on KPIs & KPIs 101.
Stacey Barr

A Few Principles For KPI Excellence

Posted by Stacey Barr over 10 years ago, 3 comments
Just as the principle of leverage can apply to many different situations and contexts, from bicycles to business process reengineering, the lessons I’m learning from my running coach, Rina, and other world-class athletes also seem to apply to my work as a Performance Measurement Practitioner. The pursuit of excellence in anything, it seems, is based on a core set of principles.

Do Your Colleagues Have the Wrong Idea About KPIs and Measurement?

Posted over 10 years ago, 4 comments
Possibly at the root of all objections people have to measuring performance and having KPIs is their beliefs about why we do it. Before you can successfully overcome all the other typical objections people have - like not having the time, not knowing where to start, not seeing the need for it - you need to be sure first and foremost that people understand the real reasons why we measure performance.

Events or milestones are not KPIs

Posted almost 11 years ago, 4 comments
One of the most common things you’ll see in strategic or operational plans are so-called KPIs or performance indicators or performance measures that read like these:

Initiatives are not KPIs

Posted almost 11 years ago, 2 comments
KPIs are performance measures, but a problem with the word ‘measure’ is that it has two different meanings in the English language.

Don't Choose The First Measure That Comes To Mind!

Posted almost 11 years ago, 0 comments
The human brain is a pattern recognition machine and this is a very practical skill to make life better – just think about easily we can recognise faces, or sense when our better-half is in a good mood or bad. But the downside of pattern recognition is that we can rush too quickly to conclusions. We draw too readily on past experience and don’t open our minds to what else might be possible.
Karel van der Poel

How to measure a Software as a Service (SAAS) business

Posted by Karel van der Poel almost 11 years ago, 0 comments
A couple of days ago I had the pleasure to talk to David Skok. David is a venture capitalist at Matrix Partners, a 5 time serial entrepreneur and a strong believer in the metrics driven organization. He wrote an excellent article on how to measure and manage a SAAS business: