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KPI Expert Blogs

Timeless wisdom from the experts on KPIs & Strategy.
Stacey Barr

Why Won't Leaders Own the KPI System?

Posted by Stacey Barr over 7 years ago, 4 comments
Brett, a Performance Manager in a large public sector organisation, asks “What do I do to get the Executive leadership team to take ownership of the agency's performance management system?”
Klaasjan Doeswijk

Becoming an insight-driven organisation

Posted by Klaasjan Doeswijk almost 8 years ago, 0 comments
Breakthrough ways of understanding data are reaching the mainstream. Is your organization ready for the insights they bring?
Stacey Barr

Who Pays the Hidden Costs of Poor Performance?

Posted by Stacey Barr about 8 years ago, 0 comments
When we get things wrong, it’s not just our own time that gets wasted. Our customers often suffer too, and more than we are aware. It damages the relationship, and that affects the other results we want, like revenue or referalls. But what to do?
Gary Cokins

The waiter eventually arrives with the check

Posted by Gary Cokins about 8 years ago, 0 comments
How long can an organization survive if it keeps making mistakes? How competitive can a company be if its decisions are bad ones? Who wants to have their organization continue to perpetuate making decisions with flawed, misleading, or incomplete information?
Stacey Barr

3 Tests of the Measurability of Your Goals

Posted by Stacey Barr over 8 years ago, 0 comments
Most strategy just isn’t measurable. That means your goals or objectives probably need a little work before you should bother asking that question “how do you measure that?”. Use these three tests on your current goals, to assess how easily you will find meaningful performance measures for them.
Phil Green

Rare events

Posted by Phil Green over 8 years ago, 0 comments
The false belief that probability is “out there”, something tangible and physical like temperature or weight that can be measured (instead of assigned based on all available information of which data is only one component) is unfortunately all too common among statisticians, and has spread to many other fields.