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KPI Expert Blogs

Timeless wisdom from the experts on KPIs & Strategy.
Karel van der Poel

Why business intelligence has failed

Posted by Karel van der Poel over 8 years ago, 2 comments
Business Intelligence has failed in the last 20 years.

There, I said it.
And here is why.

1. Most businesses are still doing "monthly reporting".
2. Most businesses are despite having purchased all the BI tools in the world still using excel and powerpoint to create their reports.
3. Spreadsheets and Presentations are extremely labor intensive and known to be full of human errors.
4. Most BI Licences are never used or hardly implemented.

Gary Cokins

Why Will Analytics Be the Next Competitive Edge?

Posted by Gary Cokins almost 9 years ago, 0 comments
Analytics is becoming a competitive edge for organizations. Once "nice-to-have," applying analytics is now becoming mission-critical.

Board of directors’ dashboards – Navigation or naiveté?

Posted almost 9 years ago, 0 comments
Have you ever wondered about how well boards of directors do their job? I have. And I do not have a good answer. But I was stimulated by an article written by Donald Delves, President of The Delves Group, titled “Dashboards for Boards.”
Karel van der Poel

Lagging and leading indicators

Posted by Karel van der Poel almost 9 years ago, 3 comments
In performance management we often talk about "lagging" and "leading" indicators. But what do they mean exactly? Lagging indicators are typically "output" oriented, easy to measure but hard to improve or influence while leading indicators are typically input oriented, hard to measure and easy to influence.

Is your business holiday ready?

Posted almost 9 years ago, 1 comment
In the Netherlands we have 20-25 free days a year. In the summer the Dutch typically take 10-15 days off and leave their rainy country to relax on a sunny coasts in Spain, France, Italy or jump on a plane to explore nature in Asia, South America, USA or Canada.

Some of us are control freaks. They can not let go, they can not unwind, not even on holiday. They keep asking themselves: “what if something happens with the business while I am gone?”

About 2 years ago I decided that it should be possible to run the company from a sandy beach anywhere on the globe using only an iPhone. As a results, we only use business applications in the cloud to run our business. Gmail & Google apps for email and calendaring, Google Adwords for Marketing Salesforce for CRM, Zendesk for support, Freshbooks for invoicing and project management, TribeHR for human resources, Goto Meeting, Skype & Yammer for communication and off course KPI Library to consolidate all the data and turn in into meaningful Business Analytics.

The best decision ever, our business is 100% “holiday ready”. I am really looking forward to the sunny coasts of Italy in august, knowing that each morning I can check out our KPI scorecards, receive daily updates and know that my co-workers do the same so we are not dropping the ball in the summer.

Gary Cokins

Intelligent people but stupid choices – try using analytics!

Posted by Gary Cokins about 9 years ago, 1 comment
My previous blog on June 5 was about horse racing’s prestigious Triple Crown race and its final leg, the Belmont Stakes. I posted my blog before the favored horse, I’ll Have Another, was scratched due to a leg injury. For gamblers who would likely to have bet on I’ll Have Another for the Belmont, maybe this saved them some money. Why? I will get to that in a moment