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Key Per·for·mance In·di·ca·tor   /kē  pərˈfôrməns ˈindiˌkātər/   (abbr.: KPI)

KPIs help to get insight in your business performance -- "What gets measured, gets managed". KPIs are also known as performance metrics, business indicators, and performance ratios.


  • Discover Key Performance Indicators based on industry and interests
  • Ask advice and read expert articles on how to measure business performance
  • Benchmark your business performance against industry peers


As key performance indicators form the basis for business performance management, executives need to be able to access their sales, crm, finance, hr or it performance indicators in real time. Up to date through a mobile cloud service, without human interference. KPI's visualized according to best practices and accessible at any time with any Internet connected device: smart-phone, tablet, laptop or desktop. 

KPI Library is a crowd-sourced repository of Key Performance Indicator Definitions. Since 2007 members have suggested over 6500+KPI templates and examples, and participated in KPI benchmark surveys to create the worlds largest library for KPI information.

The KPI Library database of 6500+ performance indicators and measures examples and templates is still growing on a daily basis. The KPI database helps you to find the right key performance indicators categorized by business framework, by industry and by process. Our recommendation engine offers suggestions for performance indicators and measures based on your business process and interests.

KPI Library was founded in 2007 by Mirror42. Mirror42 was acquired by ServiceNow in July 2013..